Terms of Use and Privacy Policy

These Regulations ("the Regulations") govern the terms of use for the MedLearn system for building online courses for healthcare professionals, including the website, the management system, the presentation editor, the script and narration creation tools, the examination system, and any related service ("the System" or "the Service"), operated by the System operator ("the Company").

Use of the system constitutes full and unreserved agreement to the terms of this policy. Anyone who does not agree to the terms is asked to refrain from using the system.

This policy is written in the masculine form for convenience only and refers to all genders equally. Section headings are for convenience and should not be used to interpret the policy.

This policy constitutes a binding agreement between the company and the subscribed institution and between any end-user of the system.

"Institution" — a hospital, nursing home, healthcare organization, or any entity that has entered into a subscription agreement with the Company for the use of the System.

"User" — any person for whom an account has been created in the System on behalf of an Institution, including institution managers, head nurses, instructors, and learners.

"Institutional Content" — all content uploaded or created by the Institution or anyone on its behalf, including presentations, courses, scripts, narrations, tests, documents, and media files.

Use of the system is permitted for adults aged 18 and over, who have the legal capacity to enter into an agreement, and subject to affiliation with an active subscribed institution.

User accounts are opened by the institution's manager or the system administrator. The user is responsible for maintaining the confidentiality of their login details, including passwords and one-time verification codes (OTP) sent via email or SMS.

Do not transfer, share, or lend a user account to a third party. Any action performed in the account will be considered as an action performed by the account holder.

The company must be notified immediately of any suspected unauthorized use of the account.

The System is intended for professional use only for the purpose of building courses, training, instruction, evaluation, and learning documentation, within the scope of the Institution's activities.

It is absolutely forbidden to: copy, duplicate, distribute, publicly screen, or commercialize system content without prior written permission; perform reverse engineering; use automated tools for information gathering (Scraping); attempt to circumvent authorization and security mechanisms; upload offensive, rights-infringing, illegal, or malicious code-infected content.

It is forbidden to upload identified medical information of patients to the system. Training content based on clinical cases will be uploaded only in an anonymous and de-identified format.

Violation of this clause may lead to account blocking or subscription suspension, without derogating from any other remedy available to the company by law.

All intellectual property rights in the System — including the source code, design, interface, trademarks, structure, and content created by the Company — are the exclusive property of the Company or its licensors, and are protected under the Copyright Law, 5768-2007 and the Trademarks Ordinance.

Institutional content remains the property of the institution. The company grants the institution a limited, non-exclusive, and non-tradable license to store, process, translate, convert, and display the content — solely for the purpose of providing the service.

The institution declares that it holds all rights to the content it uploaded, and that its upload does not infringe on third-party rights.

The System includes artificial intelligence-based capabilities, including writing scripts for lectures from presentations, slide analysis, automatic translation to Arabic, English, and Russian, generation of voice narration, and creation of test questions.

Artificial intelligence outputs may include inaccuracies. It is the institution's responsibility to conduct professional review and proofreading before using this content for training purposes, especially regarding clinical content.

The Company does not guarantee the continuous availability of AI providers and is not responsible for the outputs generated through them.

The system produces digital certificates and allows verification using a unique code. The certificate attests to the completion of a learning pathway within the system only.

The certificate does not constitute professional certification, license, or regulatory recognition from the Ministry of Health or any other authorized authority, unless explicitly stated otherwise by the institution and under its responsibility.

The system documents user actions (audit log) for control, information security, and compliance purposes. The institution is responsible for informing its employees about the existence of such documentation.

The processing of personal information in the system is carried out in accordance with the Protection of Privacy Law, 5741–1981, and the Protection of Privacy Regulations (Information Security), 5777–2017.

The institution is the owner of the database regarding its employees' data, and the Company acts as a data holder/processor on its behalf, in accordance with its instructions and solely for the purpose of providing the service.

Information collected includes: name, email address, phone number, organizational affiliation, role, learning progress data, test scores, and technical usage data.

Information is stored on secure infrastructure provider servers and protected by encryption, permissions-based access control, and full separation between institutions (Multi-Tenancy).

The information will not be used for marketing purposes and will not be disclosed to any third party, except for essential infrastructure providers, or by virtue of a judicial order or legal obligation.

In accordance with Amendment 13 to the Privacy Protection Law, data subjects are entitled to review information about them, request its correction or deletion, by contacting the institution's director or the company.

The system uses essential cookies for session management, authentication, and language preferences.

The Company will send users operational and service-related messages required for the operation of the service (account verification, password reset, login codes, task updates). These messages do not constitute advertising.

The sending of marketing newsletters, if any, will be carried out in accordance with the provisions of Section 30A of the Communications (Telecommunications and Broadcasts) Law, 5742-1982, and only after receiving explicit consent. Consent can be withdrawn at any time.

Use of the system requires payment of subscription fees according to the chosen plan. Prices include VAT as required by law, unless otherwise stated.

Payment is made via online clearing or alternative methods (bank transfer, check, cash, Bit) in coordination with the company. An invoice will be issued as required by law.

Transaction cancellation will be made in accordance with the Consumer Protection Law, 1981, and the Consumer Protection (Cancellation of Transaction) Regulations, 2010, insofar as they apply to the engagement.

Non-payment on time may lead to the suspension of system access after reasonable prior notice.

The Service is provided "AS IS." The Company will strive to ensure high availability but does not guarantee continuous, fault-free, or uninterrupted operation, including due to proactive maintenance or failure by third-party providers.

The Company shall not be liable for indirect, consequential, loss of profits, or loss of data damages. The Company's liability, if any, is limited to the amount actually paid for the service in the three months preceding the event.

The content of the system does not constitute binding medical, legal, or professional advice, and does not replace clinical judgment or institutional procedures.

Each party may terminate the engagement with advance notice in accordance with the subscription agreement.

Upon termination of the engagement, access to the system will be blocked. The institution will be entitled to request export of institutional content within 30 days of the termination date, after which the company will be entitled to delete the data subject to legal retention obligations.

The Company may update these terms from time to time. A material change will be brought to the attention of users through a notification in the system or by email. Continued use after the update constitutes agreement to the updated version.

This policy shall be governed solely by the laws of the State of Israel. The exclusive jurisdiction for any matter arising therefrom is vested in the competent courts of the Haifa District.

For any question, request to exercise rights regarding information, or inquiry regarding these terms, please contact us by phone at 04-3005117 or via the 'Contact Us' page on the website.